VMT is a unique product, so we field a few common questions about how it works and how it can help your business. If you have additional questions, please click here to fill out our Contact Form. Thank you.

• What is VMT?
  
• How do I go about creating a VMT version?
  
• What are the major differences between the Basic, Professional, Complete, and Flagship versions?
  
• If I purchase the Basic version, can I upgrade later?
  
• What do my users see?
  
• What kind of messages should I write?
  
• Can I use hyperlinks?
  
• What kind of message order is there?
  
• I type slow - how long do I have to compose the messages for my version?
  
• What if I'm unhappy with the version?
  
• Can VMT be blocked or filtered?
  
• How long can one message be?
  
• Can I change content by myself?
  
• What kind of operating systems does VMT work on?
  
• Does VMT require an Internet connection to function?
  
• When does VMT open?
  
• What if users don't restart every day?
  
• Does VMT contain Adware or Spyware?
  
• Where do people download my version of VMT from?
  
• How do I know people are downloading my version of VMT?
  
• What happens to the email addresses of my users?
  
• What if one of my users has a question or technical issue?
  
• What do I do with the CDs?
  
• Can I burn VMT onto my own CDs?
  
• What if I want more than 50 CDs?
  
• If I purchase the Professional version, can I purchase the 50 CDs later?
  
• How do I become an affiliate?
  
• How and when am I paid my referral fee?
  

Q: What is VMT?
A: VMT is a completely customized software program that enables your business to stay in touch with your target market without having to deal with spam filters, content filters, email, or even internet connections. Each version of VMT is loaded with content that you write - content that can motivate, teach, inspire, or entertain your subscribers and website visitors.

You invite people to download your version of VMT, and each week (or other intervals depending on which version you purchased), VMT will appear on the user's computer and issue a new message in the sequence. VMT is not intrusive, doesn't require maintenance, and allows your users to save tips, print them out, email them to friends, contact you, and visit websites from directly inside the program.

VMT is a relationship-building business tool. It offers the perfect chance to enhance your business, establish you as an expert in your field, and stay in contact with your subscribers and website visitors effortlessly. All you do is provide content, and VMT does the rest!

Q: How do I go about creating a VMT version?
A: The process of creating a VMT version is straightforward and streamlined. Once you purchase a version, we will send to you a VMT Creation Program CD. This CD contains a small software program that allows you to write all of your messages, specify all of the details of your version, and get everything just right. Once you're done writing, you simply submit your messages straight from the Creation Program and your first test version is available in 1-3 days. From that point we test and re-test until you're absolutely satisfied that your version is ready to go, and then you just give it away!

Q: What are the major differences between the Basic, Professional, Complete, and Flagship versions?
A: The Basic version is most different from the others being that it has a message limit and does not include the completely custom design that the other versions include. Check out the comparison matrix for a side-by-side comparison of features between the different versions.

Q: If I purchase the Basic version, can I upgrade later?
A: Just like the Professional, Complete, and Flagship versions, the Basic version is a unique creation in itself. That being the case, it's impossible to upgrade a version from one level to another. Using the payment plan, your initial investment would only be $50 more if you purchased the Professional version, though having more than one version of VMT isn't unheard of if that's what you'd prefer!

Q: What do my users see?
A: Your VMT version appears to your users as a small window taking up only a little bit of real estate on their screen. They read the message, can forward it to a friend, send you an email, or browse through messages they've already seen and then close the window until the next message is scheduled to appear.

With the Basic version, you can choose your background from standard templates, or give us your preferred colors for us to create a textured background for you. With the Professional, Complete, and Flagship version, we custom design the background to match your current marketing brand. Below are two samples of VMT versions that blend in seamlessly with the owner's website.

    

Q: What kind of messages should I write?
A: This is a great question because it underscores the importance of being yourself. The messages you write should reflect your business and your interests. People with the same interests will enjoy your messages as long as you're honest and give them something to look forward to. Add a little bit of humor, put in some famous quotations pertinent to what it is you do, and you'll have a winner. Whatever you do, don't include things like straight sales pitches - nobody wants to be sold to. Keep the messages readable, casual, and helpful, and you'll have a legion of devoted fans in no time!

Q: Can I use hyperlinks?
A: Absolutely! Each version can include as many hyperlinks as you can fit in the message text. Hyperlinks in the message area will appear blue and underlined just as they would on a web page.

Q: What kind of message order is there?
A: Some businesses have different needs, so VMT was designed with flexibility in mind. There are two types of message orders: seasonal and sequential. Seasonal versions always have 52 messages and they correspond with the weeks in the year - for example, message #1 will always appear around the first week of the year and message #52 will always appear during the last week of the year. When someone installs a seasonal version, their first message will be whichever one is active for the week the version was installed, and their last message will arrive one year later. So let's say I install a seasonal version on February 1st, the first message I will see is message #5 (the fifth week of the year falls around the first week of February). My last message will be message #4 the following year - the last week of January. Setting up your version this way allows you to have your messages correspond to holidays, the school year, tax time, or any other predictable calendar event.

Sequential versions have messages that come up in order. No matter when you install the version, you'll always start with message #1 and end with whatever message is the final one. Sequential versions can be spaced in any manner - every two days, every 5 days, every 10 days, etc. - and can hold any number of messages up to 52. If you want a version that delivers more than 52 messages, the Flagship Version will do the trick!

Q: I type slow - how long do I have to compose the messages for my version?
A: Take whatever time you need to come up with the perfect version. Some people can complete their version in a matter of days, while others have taken 3 months or more to complete their version. We understand that each person is different and scheduling may prevent you from being able to sit down and compose messages the way you'd like. The VMT Creation Program speeds up the process for you, giving you an easy and quick way to compose your messages, format them, and review them before submitting them. By creating a few messages at a time here or there, it's easy to complete a version over the course of a weekend. This all depends on your speed, but we make it as easy and streamlined as possible and the benefits of a solid version of VMT are well worth the small effort.

Q: What if I'm unhappy with the version?
A: Your version isn't released until you give us the "thumbs up". We'll test it until it's perfect for you, or work with you to tweak it and make suggestions in order to spruce it up and turn it into a fantastic VMT version. Whatever your question or concern with your version of VMT, we'll find the right answer to make sure that you're thrilled with the result!

Q: Can VMT be blocked or filtered?
A: No. Versions of VMT don't have anything to do with email or webpages (they don't require the internet to function) and therefore aren't susceptible to content or spam filters of any sort. Anyone that has an emailed newsletter knows that words like "FR^EE" and "UNS*BSCRIBE" have become almost second nature. You don't need to censor yourself with VMT. Write naturally and let VMT work.

Q: How long can one message be?
A: The Basic version of VMT has a character limit of 600. Professional, Complete, and Flagship versions offer a virtually unlimited number of characters within reason. Naturally, you don't want to write pages upon pages of text inside of one message since VMT is meant to be a quick and friendly tool for your users. Asking them to read for 20 minutes when they're expecting shorter messages should be avoided.

Q: Can I change content by myself?
A: After your version is released, the content cannot be changed. Dynamic content is something best left to RSS Feeds and other methods of online delivery. VMT is an extremely powerful program and as a result great responsibility is required. If we allowed anyone to change the content of their version on their own, then there would be nothing stopping someone from loading up a version full of malicious content, links to spyware and adware, and all sorts of generally unsafe things. Our highest priority is the quality of the version and the happiness of you and your users. If one rogue version was released, all of our clients would be affected. That is simply too huge a risk to take and would represent an extremely irresponsible way to manage this great software program.

Logistically, it also doesn't make sense to allow dynamic updating of content. VMT works well because the entire package is small (weighing in at just over 1MB). Adding the functionality that would allow dynamic updating would bloat that file size with more code, making it an unnattractive download. As if that's not enough, you're also requiring people to be connected in order to see content - we'd much rather see our users enjoying your program with no strings (or wires, or modems) attached. And remember this - even if your user is atop Mt. Everest with their laptop, if it's the day your message is supposed to appear - they'll see it. Try that with email!

Q: What kind of Operating System does VMT work on?
A: VMT has been successfully tested on Windows 95, 98, NT, 2000, and XP. VMT will not work on MACs and no MAC version is currently planned for release.

Q: Does VMT require an Internet connection to function?
A: Not at all! The messages are programmed into VMT and do not need to connect to a server or download anything. As a result, VMT is locked down and extremely safe to use. There is no open pipeline to the internet that can get hijacked, and there's no outside tampering to speak of since the version exists solely on the user's machine. Additionally, you don't have to worry about your users waiting for content to download over a slow connection, or making them connect in order to see something. It's all there right away for maximum convenience. That courtesy reflects very well on you and your business.

Q: When does VMT open?
A: As far as which day VMT opens, that's up to you. Seasonal versions will open once weekly on whichever day you specify when the user starts their computer. Sequential versions open after a certain increment of days that you specify (for instance, your version could open every three days if you'd like). In order for VMT to open, the user must either log out and log back in, restart their computer, or turn the computer off and on.

Q: What if users don't restart every day?
A: This certainly can happen, particularly on computers in the workplace. VMT will open on the next restart or reboot after it is scheduled to open. For instance, if your version is set to open up on Monday, and your user doesn't reboot their computer until Friday, then they'll see that week's message on Friday. VMT is programmed so your users don't miss any of your messages.

Q: Does VMT contain Adware or Spyware?
A: Absolutely not. Each packaged final version of VMT contains a total of 12 files. Some are shortcuts for the Start menu, some are functional files (such as .dll or .ocx files), and some are for the installation and uninstallation of the program. VMT's installation procedure was also custom-made from scratch in order to be quicker, faster, and more friendly than the usual "package" installation you see with any program you purchase or download. VMT does not overwrite existing operating system files. So if VMT requires 7 "functional" files to run and discovers that your user's computer already contains 4 of those files, it will use the 4 you already have instead of overwriting them. This allows VMT to be extremely stable and safe for your user's computers.

Q: Where do people download my version of VMT from?
A: We fully host your version and take care of all bandwidth charges. You'll be given your own page with a specific URL to direct your subscribers to. They fill in their name and email, and are given instructions to download and install the program quickly and easily. Included is a FAQ for your users so they know a little bit of what to expect from your version of VMT. Our hosting is very dynamic, so the instructions they receive will be specifically for your version - even featuring a screenshot of your version so they know what your VMT version will look like before they even install it!

Q: How do I know people are downloading my version of VMT?
A: With full statistical tracking of course! The Professional, Complete, and Flagship versions of VMT track downloads, pass-arounds (pass-arounds are when one user uses the "send this to a friend" link and emails that message to someone else) as well as a host of different looks at many combinations of statistics. All download statistics are available real-time through your own private login. Click Here to view an example of the statistics page. Pass-around statistics are updated periodically, download statistics are real-time 24/7.

Q: What happens to the email addresses of my users?
A: When your user downloads your version of VMT, they must enter their name and email address. Those names and email addresses are stored and available for download at any time from your statistics page. They are not used by ViralMarketingTool.com and they are not rented, sold, loaned out, or otherwise distributed to any party other than YOU. Your VMT download page will contain a custom disclaimer stating this privacy policy. Email addresses for users of the Basic version are not made available, statistics and emails are only available to the Professional, Complete, and Flagship version owners.

Q: What if one of my users has a question or technical issue?
A: Technical issues can happen with any software program in existence. As much as we test VMT on various computers with different setups, nearly every computer on earth is unique in the combination of software that is installed, and it's pattern for use. You'll be able to specify a support email address so your users can contact you with basic questions. If they ask something that's too technical for you, simply forward the email to us and we'll promptly handle the request until both you and your user is happy and satisfied! Customer service isn't just a phrase here, it's the law!

Q: What do I do with the CDs?
A: VMT on CD is extremely impressive. The combination of packaging and design with VMT thrown in the mix is great for including them as a bonus with an existing product, distributing them as a gift, or making them available at trade shows or networking events. Additionally, we can burn additional material to the CD and incorporate that into the CD's autorun menu. So if you have products that you'd like to package up with VMT, let us assemble a stunningly beautiful CD product for you, incorporating your products - audio, video, or PDF eBooks - along with a great version of VMT on a CD that you can be proud to offer for sale or distribution. There's no extra charge for loading up your CDs with additional content!

Q: Can I burn VMT onto my own CDs?
A: No. As VMT is a completely unique software program, ViralMarketingTool.com owns the copyright of the program. Without getting into too much legal mumbo-jumbo - as soon as code is created, it is protected by copyright by the individual and/or business that wrote it. Similar copyright exists for writers, musicians, etc. As such, unlawful duplication of this copyrighted work onto CD, DVD, or any other physical media is prohibited. Additionally, we do all CD design in-house and offer a stunningly beautiful final package at an extremely good cost considering the time and effort that goes in to designing, burning, printing, testing, and packaging your CDs. VMT on CD offers plenty of bang for your buck and our orders are completed in-house quickly and professionally.

Q: What if I want more than 50 CDs?
A: That's absolutely understandable. We've done CD orders in the thousands and orders as small as 25 CDs for our clients. Extra CDs are priced on a sliding scale as follows:

Q: If I purchase the Professional version, can I purchase the 50 CDs later?
A: Yes, however only the Complete version comes with the 50 CDs at a lower cost, since it is a packaged deal and all design is completed at once. If you purchase the Professional version, the cost of CDs is priced according to the chart above. To avoid the extra cost of your initial 50 CDs, you should purchase the Complete version. With the payment plan, your initial investment is only $25 higher and the 50 CDs are more than worth it!

Q: How do I become an Affiliate?
A: When you purchase the Professional, Complete, or Flagship version of VMT, you are automatically an affiliate. Additionally, your version of VMT will be hard-coded with your affiliate link, so people visiting ViralMarketingTool.com by clicking the "Powered By VMT" link in your version will be cookied and you will be given credit for that sale if they decide to purchase their own version. Referral fees are given for sale of any version except for the Basic version. Flagship versions earn a percentage instead of a flat rate. The two tier referral fees are as follows:

Q: How and when am I paid my referral fee?
A: Your referral fee is paid via PayPal after the purchase is complete and your referral's version is finalized and released. If you require a payment method other than PayPal, simply let us know and we'll find a suitable alternative to accomodate you.